Objectives

TypeObjective
QualityContinually improve the Management System and Operational Processes
QualityCustomer Satisfaction
SafetyMinimise Harm
StrategicCertification
ObjectiveMetricsProgram, Process or ProcedureResults, Actions & Comments
Continually improve the Management System and Operational ProcessesSystem Activities up to date.Ensure Reviews are effective and timelyAll system reviews up to date as at October 2025
Customer SatisfactionPercentage of current business derived from existing customers. Target = Minimum 50% of current business.Ongoing business from existing customersJanuary to June 2025= 94%
Minimise HarmInjury StatisticsSafe Work Practices1 MTI YTD 2025
Maintain CertificationCertification to ISO 45001:2018 & ISO9001:2016Certification to ISO 45001:2018 & ISO9001:2016Certification Ongoing

Targets

Incidents

Retained Business